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Shipping & Returns

Shipping:

We can ship to any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

 

Most items will be shipped within 3-5 days via Standard Ground Shipping within the continental United States. Some bulky and heavy items will be charged a shipping rate based upon weight.  A Delivery confirmation number for your package will be sent to you via email as soon as we ship your order.

 

Inclement Weather Advisory

Deliveries may occasionally be delayed due to inclement weather. Please check directly with the delivery carrier (UPS or USPS) for your order if your package has been delayed. Medex8 will not be responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions. 

 

Returns Policy:

Many of healthcare products are Non-Returnable and Non-refundable.

You may return some new, unopened items within 30 days of delivery for a refund minus 20% restocking fee and shipping charges paid by Medex8. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. 

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.